Workshops & Events: Human Resources - Learning and Development [Faculty/Staff Only]

Show scheduled workshops up to months. If the workshop is FULL, you will not see the sign up link.

Other events and training opportunities

START DATE & TIME END DATE & TIME TITLE SIGN UP SEATS AVAILABLE LOCATION CONTACT
Thursday
Aug/24/2017
01:30 PM
Thursday
Aug/24/2017
03:00 PM
RUN, HIDE, FIGHT - Active Shooter Training
This workshop provides information on surviving an active shooter incident. "Shots Fired!" is the last thing you expect to hear in the workplace or at school. Unfortunately, the possibility of this violent event taking place in your community has become a reality that employees and students have to deal with. Although no one is exempt from this threat, injury or death does not have to be the inevitable outcome.

At the conclusion of this workshop, attendees will recognize the sound of gunfire, demonstrate the three response options, explain when each option should be used, and describe your interaction with law enforcement when they arrive.

Targeted Audience: All Students, Staff, and Faculty.

Instructors:S. C. Dedona, Support Services Captain;
A. Westbrook, Professional Standards Lieutenant

Recommended Additional Workshops: http://police.uncg.edu/Programs/RAD/
1 seats 1200 W. Gate City Blvd. UNCG Police Building, Room 212 Sarah Dreier-Kasik
Wednesday
Aug/30/2017
12:00 PM
Wednesday
Aug/30/2017
01:00 PM
The Psychology Behind Saving Money and Other Good Financial Habits
Most people can honestly say they believe it's important to spend within their means and to save money for the future. Unfortunately, good intentions are often at odds with how our mind works. For example, many people want to save for the future but have no motivation to because they have not imagined that future.

This course addresses the psychology behind saving money and adopting good financial habits. It will examine recent research related to how and why people save vs. spend and identify strategies for participants to change their financial mindset and develop new habits.

At the end of this workshop, you will be able to:

* Understand why some people save for the future and other spend for the moment
* Identify non-productive financial patterns and habits
* Recognize the mental and behavioral habits of people who save
* Create a compelling financial future to motivate behavior change
* Understand how to improve the capacity to delay gratification while increasing enjoyment
* Identify seven simple tools to help change spending habits

Target Audience: This workshop is for anyone who would like to understand how to save money and develop good financial habits.
**For Faculty/Staff Only**

Facilitator: ComPsych
6 seats Bryan 113 Sarah Dreier-Kasik
Wednesday
Sep/06/2017
12:00 PM
Wednesday
Sep/06/2017
01:00 PM
Time Management
Time management is about prioritizing and identifying time wasters. But how do you prioritize? What are time wasters? This workshop will explore a 5-step method that may assist you in your time management skills. Emphasis is placed on utilizing a "Priority Matrix" as well as other suggestions for better time management. After all, time management is really about managing yourself!

Targeted Audience: All interested employees.
*For Faculty/Staff only.*

Instructor: Sarah Dreier-Kasik, Learning and Development Coordinator, Human Resources

14 seats Bryan 113 Sarah Dreier-Kasik
Wednesday
Sep/13/2017
12:00 PM
Wednesday
Sep/13/2017
01:00 PM
Initiating Difficult Conversations
There are conversations in which the stakes are high: asking for a raise, ending a relationship, giving a critical performance review, confronting disrespectful behavior, apologizing or disagreeing within a group.

This workshop is about developing the skills to initiate the conversations which most people find difficult, unpleasant and generally avoid. You will learn the practical skills involved in framing a problem without blame or defensiveness and how to keep the conversation productive.

At the end of this workshop, you will be able to:
* Describe why arguing never helps
* Identify the three sides to any difficult conversation and where to begin
* Describe how to adopt a positive learning stance and think like a mediator
* Describe the process of separating intent from impact
* Identify the process of changing blame to contribution
* Describe ways to acknowledge feelings
* Describe how to use questions without eliciting defensiveness

Target Audience: Anyone wishing to improve their ability to initiate a difficult conversation.
*For Faculty/Staff Only*

Facilitator: ComPsych
FULL 0 seats Bryan 113 Sarah Dreier-Kasik
Thursday
Sep/21/2017
09:30 AM
Thursday
Sep/21/2017
11:00 AM
RUN, HIDE, FIGHT - Active Shooter Training
This workshop provides information on surviving an active shooter incident. "Shots Fired!" is the last thing you expect to hear in the workplace or at school. Unfortunately, the possibility of this violent event taking place in your community has become a reality that employees and students have to deal with. Although no one is exempt from this threat, injury or death does not have to be the inevitable outcome.

At the conclusion of this workshop, attendees will recognize the sound of gunfire, demonstrate the three response options, explain when each option should be used, and describe your interaction with law enforcement when they arrive.

Targeted Audience: All Students, Staff, and Faculty.

Instructors:S. C. Dedona, Support Services Captain;
A. Westbrook, Professional Standards Lieutenant

Recommended Additional Workshops: http://police.uncg.edu/Programs/RAD/
22 seats 1200 W. Gate City Blvd. UNCG Police Building, Room 212 Sarah Dreier-Kasik
Wednesday
Sep/27/2017
12:00 PM
Wednesday
Sep/27/2017
01:00 PM
Using Reason to Resolve Conflict
Whether they take place in the workplace or in one's personal life, conflicts are inevitable; however, that does not mean that they must always be damaging. When emotions are understood and reason is used to handle conflict, the result can actually be strengthened relationships rather than damaged ones. This workshop discusses how you can replace pure emotion with rational decision-making when dealing with conflict.

At the end of this workshop, you will be able to:

Identify the potential outcomes of conflict:
* Describe what happens when conflict is handled poorly.
* Describe what happens when conflict is handled well.

Identify your conflict management style:
* Describe the five conflict resolution styles
* Describe the contexts for which each style is appropriate

Describe the most effective methods for handling conflict:
* Describe the importance of self-monitoring
* Describe the process of identifying motives
* Identify methods for communicating feelings appropriately

Target Audience: Anyone looking for ways to resolve conflict in productive rather than destructive ways.
*For Faculty/Staff only.*

Facilitator: ComPsych
FULL 0 seats Bryan 113 Sarah Dreier-Kasik
Wednesday
Oct/11/2017
12:00 PM
Wednesday
Oct/11/2017
01:00 PM
Learning to Say "No"
Saying "no" can often be difficult. It can arouse feelings of guilt or fears of displeasing others. Nevertheless, the word "no" is one of the most important words in our language. By saying "no" we define who we are, what are willing or not willing to do and what we permit others to do to us. The ability to say "no" is critical skill that many have never developed or fear to use. This workshop will address the skills involved in learning to respectfully say "no" in order to build and maintain healthy self-esteem.

At the end of this workshop, you will be able to:

* Identify the reasons why it is important to say "no"
* Describe the distinctions between passive, aggressive and assertive behavior
* Identify the most common obstacles to saying "no"
* Describe the real and imagined consequences of saying "no"
* Describe several templates for saying no and how to effectively employ them

Target Audience: Anyone wishing to improve their ability to say "no" in a productive, respectful manner.
*For Faculty/Staff only.*

Facilitator: ComPsych
FULL 0 seats Bryan 113 Sarah Dreier-Kasik
Thursday
Oct/19/2017
10:00 AM
Thursday
Oct/19/2017
12:00 PM
Providing Excellent Customer Service
"Your customer doesn't care how much you know until they know how much you care." ~Damon Richards.

Providing quality, consistent customer service needs to be at the forefront of every touch at all times. Customer service is not simply the interaction between the serving and the served. Tips for identifying, creating, applying and maintaining excellent customer service are provided in this workshop.

Targeted Audience: All employees
**For Faculty/Staff Only.**

Instructor: Sarah Dreier-Kasik, Learning and Development Coordinator, Human Resources

Prerequisites: None.
16 seats Bryan 113 Sarah Dreier-Kasik
Wednesday
Oct/25/2017
12:00 PM
Wednesday
Oct/25/2017
01:00 PM
Friendly Persuasion: How to Get the Things You Want
While it's true that some people are intuitively good at persuading others, for most of us the most reliable path to success lies in knowing what we want to achieve and systematically deciding how we want to go about achieving it. Persuasion is a skill that everyone in the organization uses to accomplish goals. Used effectively, persuasion can lead to solutions that work in everyone's best interest. This workshop will provide you with communication techniques to get the results that you want and need.

At the end of this workshop, you will be able to:

Describe how to assess your own persuasive abilities
* Describe the results of your persuasion self-assessment

Identify the steps that will make you persuasive
* Describe how listening well can contribute to your ability to persuade others
* Identify questioning techniques that can help you get what you want
* Describe ways to make sure that you get feedback during a persuasive dialogue

Create a personal action plan to improve your persuasive abilities
* Identify the steps you will take upon completing this session

Target Audience: Employees looking to improve their skills in persuasion.
*For Faculty/Staff Only*

Facilitator: ComPsych
FULL 0 seats Bryan 113 Sarah Dreier-Kasik
Wednesday
Oct/25/2017
02:30 PM
Wednesday
Oct/25/2017
04:00 PM
RUN, HIDE, FIGHT - Active Shooter Training
This workshop provides information on surviving an active shooter incident. "Shots Fired!" is the last thing you expect to hear in the workplace or at school. Unfortunately, the possibility of this violent event taking place in your community has become a reality that employees and students have to deal with. Although no one is exempt from this threat, injury or death does not have to be the inevitable outcome.

At the conclusion of this workshop, attendees will recognize the sound of gunfire, demonstrate the three response options, explain when each option should be used, and describe your interaction with law enforcement when they arrive.

Targeted Audience: All Students, Staff, and Faculty.

Instructors:S. C. Dedona, Support Services Captain;
A. Westbrook, Professional Standards Lieutenant

Recommended Additional Workshops: http://police.uncg.edu/Programs/RAD/
21 seats 1200 W. Gate City Blvd. UNCG Police Building, Room 212 Sarah Dreier-Kasik
Wednesday
Nov/08/2017
12:00 PM
Wednesday
Nov/08/2017
01:00 PM
Developing Will Power and Self-Control for Behavior Change
Establishing self-control over behaviors such as overeating, smoking, gambling, pornography consumption, shopping, gambling and other addictive behaviors can be extremely difficult and discouraging. This course will address the nature of will power and how to develop self-control for effective behavioral change.

At the end of this workshop, you will be able to:

* Recognize the battle that occurs in the brain between impulse gratification and pursuit of long-range goals
* Describe how stress, emotional strain, lack sleep, and alcohol or drugs can strain mental resources and increase vulnerability to temptation
* Describe how to increase motivation and engagement in the process via support networks and how and when to seek professional help

Identify ways to increase self-control such as:
* Become aware of the risks and consequences of the behavior you wish to change
* Change your impulses by associating temptations with negative consequences
* Transform vague long-range goals into simple intermediate steps
* Identify and avoid risky situations
* Formulate "if, then" contingencies
* Train your working memory

Target Audience: Anyone concerned with changing a problematic behavior.
*For Faculty/Staff only.*

Facilitator: ComPsych
10 seats Bryan 113 Sarah Dreier-Kasik
Wednesday
Nov/15/2017
09:30 AM
Wednesday
Nov/15/2017
11:00 AM
RUN, HIDE, FIGHT - Active Shooter Training
This workshop provides information on surviving an active shooter incident. "Shots Fired!" is the last thing you expect to hear in the workplace or at school. Unfortunately, the possibility of this violent event taking place in your community has become a reality that employees and students have to deal with. Although no one is exempt from this threat, injury or death does not have to be the inevitable outcome.

At the conclusion of this workshop, attendees will recognize the sound of gunfire, demonstrate the three response options, explain when each option should be used, and describe your interaction with law enforcement when they arrive.

Targeted Audience: All Students, Staff, and Faculty.

Instructors:S. C. Dedona, Support Services Captain;
A. Westbrook, Professional Standards Lieutenant

Recommended Additional Workshops: http://police.uncg.edu/Programs/RAD/
25 seats 1200 W. Gate City Blvd. UNCG Police Building, Room 212 Sarah Dreier-Kasik
Wednesday
Dec/06/2017
12:00 PM
Wednesday
Dec/06/2017
01:00 PM
Overcoming Procrastination
Procrastination is rampant in today's business world.

Sure, it is easy to blame others for your inability to get things done: demanding bosses, or coworkers who interrupt you for help. But be honest, how often is it your own fault? Are you simply putting off doing what will still be in your in-box tomorrow? Do you make statements such as: "I do not have time to do it," "It makes sense to do the smaller tasks first to get them out of the way," "Once I get more energy, I can really focus on this." If so, there is a strong possibility that you have fallen into the 'Procrastination Trap'.

Pushing important tasks and projects off until later can cause emotional anguish and keep you from accomplishing professional and personal goals. This workshop will provide you with techniques and strategies to overcome procrastination in your work and personal life.

At the end of this workshop, you will be able to:

Identify what procrastination really is
* Describe the difference between procrastination and prioritization

Describe the reasons people tend to procrastinate
* Identify when lack of commitment plays a part
* Describe how fear can cause procrastination
* Identify when something is considered a low priority
* Describe the importance of having enough information
* Identify times when you are just not interested in doing something

Describe how to assign priorities effectively
* Identify criteria you can use to effectively prioritize tasks

Targeted Audience: Anyone interested in everyday tips about how to avoid procrastination.
*For Faculty/Staff only.*

Facilitator: ComPsych

11 seats Bryan 113 Sarah Dreier-Kasik
Thursday
Dec/14/2017
02:30 PM
Thursday
Dec/14/2017
04:00 PM
RUN, HIDE, FIGHT - Active Shooter Training
This workshop provides information on surviving an active shooter incident. "Shots Fired!" is the last thing you expect to hear in the workplace or at school. Unfortunately, the possibility of this violent event taking place in your community has become a reality that employees and students have to deal with. Although no one is exempt from this threat, injury or death does not have to be the inevitable outcome.

At the conclusion of this workshop, attendees will recognize the sound of gunfire, demonstrate the three response options, explain when each option should be used, and describe your interaction with law enforcement when they arrive.

Targeted Audience: All Students, Staff, and Faculty.

Instructors:S. C. Dedona, Support Services Captain;
A. Westbrook, Professional Standards Lieutenant

Recommended Additional Workshops: http://police.uncg.edu/Programs/RAD/
23 seats 1200 W. Gate City Blvd. UNCG Police Building, Room 212 Sarah Dreier-Kasik