• AI in Everyday Workflows

    Information Technology Services (ITS)
    Webinar Greensboro, NC, United States

    AI is exciting, but in a professional setting, the real question is how it can help us work more effectively. In this webcast, we will look at practical ways AI can support common workplace tasks such as drafting, summarizing, planning, and decision-making. Through demonstrations and real-world examples, participants will see... Continue reading...

  • Understanding Copilot Agents

    Information Technology Services (ITS)
    Webinar Greensboro, NC, United States

    Copilot Agents are customizable AI assistants that can be integrated into Microsoft 365 applications. Learn how agents can be customized to do specific tasks and workflows, providing a more personalized AI experience. This workshop will provide an overview of Copilot Agents’ features and functionalities, elevating your understanding of what can... Continue reading...

  • Teams Meetings: Collaboration

    Information Technology Services (ITS)
    Webinar Greensboro, NC, United States

    Microsoft Teams meetings are about more than just turning on your camera and sharing your screen. In this workshop, we’ll explore the tools that can make meetings more interactive, collaborative, and productive. Learn how to use features such as meeting chat, screen and content sharing, reactions, breakout rooms, polls, collaborative... Continue reading...

  • Using Copilot in Word

    Information Technology Services (ITS)
    Webinar Greensboro, NC, United States

    Discover how Copilot can help you spend less time staring at a blank page and more time refining your ideas. In this workshop, we’ll explore practical ways to use Copilot in Word to draft, rewrite, summarize, and work with the information in your documents. You’ll learn how to give Copilot... Continue reading...

  • Copilot: Elevating OneDrive and SharePoint

    Information Technology Services (ITS)
    Webinar Greensboro, NC, United States

    See how Copilot for Microsoft 365 can help you work more efficiently with the files and information you already have in OneDrive and SharePoint. In this webinar, we’ll explore how Copilot can help you quickly summarize documents, compare files, find important information, and ask questions about your content. We’ll demonstrate... Continue reading...

  • Copilot: Adding File-Based Context

    Information Technology Services (ITS)
    Webinar Greensboro, NC, United States

    This session shows how adding files changes Copilot Chat’s reasoning by grounding responses in a clear source of truth. Attendees will learn when to attach files versus when to start with questions, which file types work best, and how to combine files with explicit instructions to improve specificity and reduce... Continue reading...

  • Digital Housekeeping in M365

    Information Technology Services (ITS)
    Webinar Greensboro, NC, United States

    Is your Microsoft 365 workspace starting to feel a little cluttered? Just like a physical workspace, our digital spaces benefit from an occasional cleanup. In this workshop, we’ll explore practical ways to tidy up your digital work life across OneDrive, SharePoint, Teams, and Outlook. Learn strategies for organizing files, dealing... Continue reading...

  • Copilot: Advanced Prompting Techniques

    Information Technology Services (ITS)
    Webinar Greensboro, NC, United States

    In this advanced session, you’ll learn how to get better results from Microsoft 365 Copilot Chat by improving the way you prompt. We’ll cover key Copilot terms, the differences between unlicensed and licensed experiences, and practical techniques like intent lines, constraint prompts, and iterative refinement. You’ll see step-by-step examples and... Continue reading...

  • Copilot: AI for Collaboration (Outlook & Teams)

    Information Technology Services (ITS)
    Webinar Greensboro, NC, United States

    Enhance the way you communicate and collaborate with Microsoft Copilot in Outlook and Teams. In this workshop, you'll explore how Copilot can help streamline email management, improve meeting productivity, and keep teams aligned. Learn practical ways to save time, summarize conversations, draft messages, capture action items, and stay informed with... Continue reading...

  • Copilot in Excel

    Information Technology Services (ITS)
    Webinar Greensboro, NC, United States

    Ever look at a spreadsheet and wonder what the data is really telling you? Copilot in Excel can help you explore your data, uncover insights, and get a head start on common spreadsheet tasks. In this workshop, we’ll explore practical ways to use Copilot to work with data in Excel.... Continue reading...